Insurance

At Bali International Hospital (BIH), we are committed to making healthcare accessible and stress-free for our patients. We partner with a range of local and international insurance providers to offer seamless direct billing services, ensuring that your medical expenses are handled with ease and transparency.

What Insurance Do We Accept?

We accept direct billing arrangements with a variety of Indonesian and international insurance providers, medical assistance companies, and insurance brokers. If you don’t see your insurance provider on our list, please contact them to discuss the possibility of assigning a medical assistance company as an intermediary for direct billing with BIH.

Family Medicine is the cornerstone of our Integrated Clinics. Our services include:

• BNI Life
• BRI Life
• CAR Life
• Jasa Raharja
• AXA Financial Indonesia
• BCA Life

International Insurance Providers – Direct Billing

• Coming Soon

Medical Assistance / Third Party Administration Companies – Direct Billing

• AdMedika
• Halodoc
• ASO Tirta
• DocDoc
• Medika Plaza
• Global Excel
• Owlexa Healthcare
• Across Asia Assist
• One Care
• HIGEA
• Fullerton Health Indonesia
• Global Assistance & Healthcare

How to Use Your Insurance at BIH

Using your insurance at Bali International Hospital is simple. Here’s how you can ensure a smooth billing process:

1. Verify Coverage
   Contact your insurance provider before your visit to confirm coverage for treatment at BIH.
   
2. Bring Your Insurance Card
   Present your valid insurance card and identification at the registration desk.
3. Direct Billing Processing
   Our finance team will liaise with your insurer to facilitate direct billing or reimbursement as per your policy.
4. Approval & Treatment
   Once your insurance provider approves, you can proceed with treatment without worrying about upfront payments.

What If My Insurance Provider Is Not Listed?

If your insurance provider is not listed, you can:

• Contact your insurer to check if they can arrange direct billing through a medical assistance company.
• Opt for self-payment and claim reimbursement from your insurance provider later.
• Speak with our Insurance Coordination Team for further assistance.

Need Assistance?

Our Insurance Coordination Team is available to help you understand your coverage and guide you through the billing process.
At Bali International Hospital, we strive to provide seamless, patient-friendly insurance services so that you can focus on your health while we take care of the rest.